Dear valued client,
Welcome to my refund page! Before we proceed, I want to take a moment to sincerely thank you for the trust and faith you've put into my work. As Tina, your spiritual guide, I've spent considerable time and energy creating your digital sketches and readings with a lot of love and intuition.
However, I also understand that there can be instances when the result may not fully meet your expectations. If you're not entirely satisfied, please remember, that every piece of art and reading that I deliver is not only a product but a part of my energy and myself. When I'm creating for you, I'm not merely working but I'm weaving together threads of intuition, experience, and your energy. Each product holds a significant part of my soul and spirit.
Having a client request a refund affects not only my business score but also my personal fulfillment. It leaves me wondering where I could have done better. This is why, instead of asking for a refund, I kindly request you to consider letting me take another chance to satisfy your spiritual needs.
Let Me Make It Right - Free Revisions
Perhaps you'd like me to revise your initial order, or maybe you'd be interested in a personalized reading on a topic of your choice? Your time and energy are precious, and instead of going through the refund process, you could just ask me for a revision or a reading by sending your request to:
Trust me, I can provide valuable insights that will make your experience with me fruitful and enriching.
Refund Policy*
Please note that I provide a personalized spiritual service, not a physical product. Each reading and sketch is created specifically for you using my time, energy, and intuition.
*The 30-day money back guarantee applies only in cases where you do not receive your product. If you are unsatisfied with the result, I offer free revisions to make it right. Completed readings and sketches are non-refundable as they represent personalized spiritual work.
Still Want a Refund?
Still, if after considering all of this, you wish to proceed with the refund, I respect your decision. Payments on this site are processed securely by Stripe, and I handle every refund request personally. Here is how to request one:
- Find the order confirmation email you received after your purchase. It contains your order number.
- Write to me at contato@osegredo.website with your order number and the email address you used to place the order.
In any case, I thank you once again for giving me a chance to be a part of your spiritual journey. It is my sincere hope that our paths cross again in the future.
With love and respect,
Tina